We'd hate to hear that you were having trouble accessing your account! To help you troubleshoot, if you were to hit an issue authenticating into Quip, we've listed a few tips below:

First Question: How are you Authenticating into Quip?

Possible Answers

1. Single Sign On (currently a Quip Enterprise Feature). 

2. Unique Quip Password.

3. Google Auth.  

4. Sign in with Slack. 

5. Sign in with Salesforce. 

Troubleshooting for each Answer

1. SSO Troubleshooting: reach out to your Quip site admin to verify you have been assigned the Quip application in your SSO (identify provider) profile.

2. Quip Password Troubleshooting: you can reset your password here: https://quip.com/account/reset-password

3. Google Auth Troubleshooting: reach out to our Google admin to verify your Google app profile is established correctly.

4. Sign on with Slack: your Slack credentials will enable you to log into your Quip account seamlessly. 

5. Sign in through Salesforce: your Salesforce credentials will enable you to log into your Quip account seamlessly. If you hit any error messages in this process, submit a request directly to the Quip support team, including the specific error message. 

If you need any further assistance, submit a request with our support team via the drop down menu in the top right.